Public Offer for Conclusion of an Agreement for Information and Consulting Services

This Public Offer contains the terms for concluding an agreement for information and consulting services (hereinafter the “Agreement for Information and Consulting Services” and/or the “Offer”, the “Agreement”). This Offer is a proposal addressed to one or more specific persons, sufficiently definite and expressing the intention of the person making the proposal to consider itself as having entered into the Agreement with the addressee who accepts the proposal.

Performance of the actions specified in this Offer confirms the consent of both Parties to conclude the Agreement for Information and Consulting Services on the terms, in the manner, and to the extent set out in this Offer.

The text of this Public Offer below is the official public proposal of the Contractor addressed to an interested circle of persons to conclude the Agreement for Information and Consulting Services in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation.

The Agreement for Information and Consulting Services is deemed concluded and becomes effective from the moment the Parties perform the actions provided for in this Offer, meaning unconditional and complete acceptance of all terms of this Offer without any exceptions or limitations on adhesion terms.

Agreement means the text of this Offer with appendices forming an integral part of this Offer, accepted by the Customer by performing the implied actions provided for in this Offer.

Implied actions mean conduct expressing consent to a counterparty's proposal to conclude, amend, or terminate an agreement. Such actions consist of full or partial performance of the terms proposed by the counterparty.

Contractor's website on the Internet means the set of software for electronic computing machines and other information contained in an information system, access to which is provided through the Internet at the domain name and network address: devops-study.ru.

Parties to the Agreement (Parties) mean the Contractor and the Customer.

Service means the information and consulting services provided by the Contractor to the Customer in the manner and on the terms established by this Offer.

The Contractor undertakes to provide the Customer with information and consulting services, and the Customer undertakes to pay for them in the amount, manner, and within the time limits established by this Agreement.

The name, quantity, procedure, and other terms for providing the Services are determined based on information provided by the Contractor when the Customer submits an application, or are set on the Contractor's website on the Internet: devops-study.ru.

The Contractor provides the services under this Agreement personally or with the involvement of third parties; in this case, the Contractor is liable to the Customer for the actions of third parties as for its own actions.

Acceptance of this Offer is expressed by performing implied actions, including registration of an account on the Contractor's Website, submission of an application for Services, provision of required information by email specified on the Contractor's website, and payment for the Services by the Customer. This list is not exhaustive.

In fulfilling the Customer's application, the Contractor must analyze information, documents, and other materials provided by the Customer; answer the Customer's questions based on the reviewed documents and information received; describe potential risks and provide a forecast of the situation; and, where necessary, prepare draft documents.

The Contractor must provide the information and consulting services within the time limits set by this Agreement and with proper quality.

The Customer must provide the Contractor with the documentation and information necessary to perform the accepted obligations, assist the Contractor, and timely pay the cost of the services in accordance with the terms of this Offer.

The Contractor has the right to receive from the Customer documents, explanations, and additional information relating to the consultation matter and necessary for proper provision of the Services.

The Customer has the right to monitor the progress of service provision without interfering with the Contractor's activities, and also to refuse performance of this Agreement provided that the Contractor is paid for actually incurred expenses.

The Customer guarantees that all terms of the Agreement are clear to the Customer; the Customer accepts the terms without reservations and in full.

The cost and procedure for providing information and consulting services are determined based on information provided by the Contractor when the Customer submits an application, or are set on the Contractor's website on the Internet: devops-study.ru.

All payments under the Agreement are made by cashless settlement.

Paid plans on the Website are monthly subscriptions. The billing period, current price, included features, and payment method are shown on the Website at checkout and in the account area.

If recurring payments are available for the chosen payment method, the Customer may authorize automatic monthly charges under this Offer. Automatic charges continue until the Customer cancels renewal before the next billing date.

The Customer may cancel future renewals from the profile section of the Website or by contacting support if the payment method requires manual cancellation assistance. Cancellation stops future recurring charges but does not cancel the already paid current billing period.

The Contractor may change subscription pricing or plan conditions in the future. Any new price or material change applies only after prior notice published on the Website, in the account area, or sent to the contact details provided by the Customer.

Refunds for recurring subscription payments are handled under the refund section of this Offer, applicable consumer-protection law, and the actual scope of services already provided by the time the refund request is reviewed.

Refunds by the Contractor for services not provided, provided with poor quality, provided not in full, or provided with violation of the service deadlines under this Offer are made on the grounds and in accordance with the requirements of Law of the Russian Federation No. 2300-1 dated 07.02.1992 “On Protection of Consumer Rights”, other legal acts adopted in accordance with it, the requirements of the Civil Code of the Russian Federation, and other applicable regulatory legal acts of the Russian Federation.

Refunds are made on the basis of the Customer's demand (claim) in the manner and within the time limits established by the legislation of the Russian Federation. Compliance with the claim procedure is mandatory; the response period for a claim is 10 business days.

When implementing this Agreement, the Parties ensure confidentiality and security of personal data in accordance with the current version of Federal Law No. 152-FZ dated 27.07.2006 “On Personal Data” and Federal Law No. 149-FZ dated 27.07.2006 “On Information, Information Technologies and Information Protection”.

The Parties undertake to maintain confidentiality of information received during performance of this Agreement and to take all possible measures to protect the received information from disclosure.

Confidential information means any information transferred by the Customer and the Contractor during implementation of the Agreement and subject to protection.

Such information may be contained in local regulations, agreements, letters, reports, analytical materials, research results, diagrams, charts, specifications, and other documents provided on paper or electronic media.

The Parties are released from liability for non-performance or improper performance of obligations under the Agreement if proper performance became impossible due to force majeure, that is, extraordinary and unavoidable circumstances under the given conditions.

If such circumstances occur, the Party must notify the other Party within 30 business days.

A document issued by an authorized state authority is sufficient confirmation of the existence and duration of force majeure.

If force majeure circumstances continue for more than 60 business days, each Party has the right to withdraw from this Agreement unilaterally.

In case of non-performance and/or improper performance of their obligations under the Agreement, the Parties are liable in accordance with the terms of this Offer.

A Party that has failed to perform or has improperly performed its obligations under the Agreement must compensate the other Party for losses caused by such violations.

The Offer enters into force from the moment it is published on the Contractor's Website and remains effective until withdrawn by the Contractor.

The Contractor reserves the right to amend the terms of the Offer and/or withdraw the Offer at any time at its discretion. Information about amendment or withdrawal of the Offer is communicated to the Customer by publication on devops-study.ru, in the Customer's personal account, or by sending a notice to the email or postal address specified by the Customer.

The Agreement enters into force from the moment the Customer accepts the terms of this Offer and remains effective until the Parties fully perform their obligations under the Agreement.

Amendments made by the Contractor to the Agreement and published on the website in the form of an updated Offer are deemed accepted by the Customer in full.

The Agreement, its conclusion, and its performance are governed by the current legislation of the Russian Federation. All matters not regulated by this Offer, or not fully regulated by it, are governed in accordance with the substantive law of the Russian Federation.

If a dispute arises, the Parties must resolve the dispute amicably before court proceedings begin. The pre-trial dispute resolution procedure is mandatory.

Court proceedings are conducted in accordance with the legislation of the Russian Federation.

The Parties have determined Russian as the language of the Agreement concluded on the terms of this Offer, as well as the language used in any interaction between the Parties.

The English translation of this Offer is provided for users' convenience. In case of discrepancies between the Russian text and the English translation, the Russian text prevails.

All documents to be provided in accordance with the terms of this Offer must be prepared in Russian or have a Russian translation certified in the prescribed manner.

Inaction by either Party in the event of a breach of the terms of this Offer does not deprive the interested Party of the right to protect its interests later and does not constitute a waiver of its rights.

If the Contractor's Website contains links to other websites and third-party materials, such links are posted solely for informational purposes. The Contractor is not liable for any losses or damage that may arise from the use of such links.